# IT consulting for mid-sized companies: strategy, applications, operations and security > IT consulting along the full path of an IT service: strategy, architecture, software selection, rollout, operations, data, security and compliance. Name the problems, deliver the solutions. URL: https://techport.ai/en/it-beratung --- IT Consulting # IT that carries the business Strategy, applications, operations and security as one connected system. For managing directors and IT leaders who want to turn a collection of systems into a reliable foundation. [Start the maturity check](/en/it-beratung/reifegrad-check)[Arrange an initial call](/en/kontakt) In most mid-sized companies, IT has grown rather than been planned. Every system had a good reason, every decision made sense on its own, and yet the result is a landscape that nobody fully knows, that is expensive to run and that slows things down whenever a new requirement appears. On top of that come obligations that did not concern anyone five years ago, and a labour market that no longer supplies the people meant to run it all. We bring together the four things that belong together in IT: a strategy that comes from the business, an application landscape you can explain, operations that work without heroics, and security that holds when it matters. ## Does this sound familiar? [Nobody can say what our IT actually costs, or what for.](/en/it-beratung/it-strategie-und-steuerung/it-kosten-und-wertbeitrag)[Our ERP is reaching the end of its life and nobody wants to make the call.](/en/it-beratung/architektur-und-anwendungen/erp-strategie)[We do not know whether we would survive an attack.](/en/it-beratung/sicherheit-und-resilienz/notfallmanagement)[Every department has bought its own tool.](/en/it-beratung/entwickeln-und-beschaffen/schatten-it) ## The IT process map We organise a company's IT into eight fields. Five of them follow the path every IT service takes, from the idea to running operations. Three are foundations: without reliable data, without dependable security and without clear obligations, every improvement in the five phases remains patchwork. The path of an IT service [Phase 1IT Strategy and SteeringDirection first, technology second * There is a list of projects but no order that anyone can justify. * IT costs appear as one line in the accounts and cannot be attributed to any area. ](/en/it-beratung/it-strategie-und-steuerung)[Phase 2Architecture and ApplicationsA landscape you can explain * The same customer or article number exists in four systems, each with different data. * An interface between two central systems was built by a former employee and nobody can change it. ](/en/it-beratung/architektur-und-anwendungen)[Phase 3Build and BuyBuy, build or drop it * Requirements sit in a spreadsheet as keywords, without priority and without reference to a process. * Vendor comparison runs through presentations in which each vendor shows what they do best. ](/en/it-beratung/entwickeln-und-beschaffen)[Phase 4Rollout and ChangeFrom project to actual use * Data migration starts once the go-live date has already been fixed. * There is a project manager but no person in the department who owns the outcome. ](/en/it-beratung/einfuehren-und-veraendern)[Phase 5Operations and SupportRuns without heroics * Requests arrive by word of mouth, mail, phone and chat. Nobody knows how many there are or which ones repeat. * Restoring a system has never been rehearsed. ](/en/it-beratung/betrieb-und-support) What carries every phase [FoundationData and InformationOne truth instead of five * Two reports on the same question produce different numbers, and the discussion turns to the calculation instead of the issue. * Article or customer master data is maintained in several systems without one being authoritative. ](/en/it-beratung/daten-und-information)[FoundationSecurity and ResiliencePrepared rather than surprised * It is unclear whether the company falls under the new obligations and nobody has checked it on the record. * There are backups but no successfully tested recovery. ](/en/it-beratung/sicherheit-und-resilienz)[FoundationIT Governance and ComplianceKnow the obligations, hold the evidence * Nobody has an overview of which obligations affect the company and who owns them. * The record of processing activities was written in 2018 and never touched since. ](/en/it-beratung/it-governance-und-recht) ## Focus topics Where the pressure is greatest right now, we take you straight there. [Focus topicDevelop an IT strategyturn business goals into a roadmap the departments understand.](/en/it-beratung/it-strategie-und-steuerung/it-strategie)[Focus topicPut AI to workassess use cases, prepare the data, set the rules before the first prototype goes live.](/en/it-beratung/it-strategie-und-steuerung/ki-strategie)[Focus topicERP strategy and system changestay, switch or rebuild, decided on numbers rather than instinct.](/en/it-beratung/architektur-und-anwendungen/erp-strategie)[Focus topicSelect and introduce softwarederive requirements from processes, make vendors comparable, migrate without data chaos.](/en/it-beratung/entwickeln-und-beschaffen/software-auswahl)[Focus topicBuild an IT service deskincidents and requests in one process that survives holidays and illness.](/en/it-beratung/betrieb-und-support/it-service-desk)[Focus topicNIS2 and cyber securityestablish whether you are in scope, meet the obligations, keep the evidence.](/en/it-beratung/sicherheit-und-resilienz/nis2-und-cybersicherheit) ## How we work Consulting and software are not an either-or for us. Every project goes through three steps, and each step produces a result you can work with, even without us. 1. Step 1 Analyse We record applications, infrastructure, contracts, costs and processes, talk to the people who work with them every day, and name what actually slows you down. Result: a position assessment with prioritised fields of action and an estimate of effort and risk. 2. Step 2 Design We draft the target picture, settle the architecture and sourcing questions, and clarify security, data protection and works council matters before the technology is chosen. Result: a concept that management, departments and IT support together. 3. Step 3 Deliver We select systems with you or rebuild the ones you have, migrate data and stay involved until the systems are genuinely used. Result: running operations with clear ownership, not a project folder. ## Knowledge [Maturity checkknow where your IT stands in ten minutes.](/en/it-beratung/reifegrad-check)[Regulatory radarwhat applies, what is coming, what to do now.](/en/it-beratung/regulatorik-radar)[IT metricsdefinitions and formulas read the same way across the company.](/en/it-beratung/kennzahlen)[Glossaryterms from IT, software and security, briefly explained.](/en/it-beratung/glossar) ## Where does your IT stand today? Start with the maturity check or talk to us directly. In a thirty minute first call we work out which of the eight fields offers you the biggest lever. [Arrange an initial call](/en/kontakt)[Start the maturity check](/en/it-beratung/reifegrad-check)